A data breach response plan documents how organizations should respond to cybersecurity breaches. It contains steps covering ways to contain damage, determine the extent and reach of a data breach, how to notify affected individuals, and what remediation actions to take to recover and minimize further harm.
With cybersecurity incidents now a mainstay of today’s digital world, not having a well-prepared data security breach response plan could leave your company on the hook for substantial financial costs, not to mention the associated reputational damage and potential legal fines or penalties.
Starting with the right technology helps. One of the benefits of Dell thin clients is the security protections. You should also ensure that end-user computing hardware fits your desired security posture.
Having clearly defined responsibilities and procedures in a robust data breach incident response plan allows organizations to:
Below is an overview of the critical steps to follow when creating a data breach security and response plan.
The first part of your data breach response plan should detail how to conduct a risk assessment, also called a cybersecurity audit. This process helps you locate current weaknesses in your defense. You’ll need to establish a policy categorizing what your organization considers a breach.
For example, a healthcare organization can outline that someone managing to get hold of patient insurance information qualifies as a breach. A law firm may set up a policy that any unauthorized access to digitized case files is a breach.
In addition, companies should form an incident response team (IRT) with members from areas like IT, legal, operations, and communication. Each person on the breach response team should have specific roles and assignments to handle when an incident occurs.
You should include details about specific data, applications, or systems a breach might impact. Organizations should also set up policies addressing possible security incidents, such as phishing scams.
The next part of a data breach procedure and response plan covers which tools to implement to detect security breaches and determine their scope. Examples include security information and event management (SIEM) platforms and intrusion detection systems (IDS). These automated systems can be deployed to flag unusual actions, like an unapproved data transfer or unauthorized access by an individual user or service account.
Your organization should automate the ongoing analysis of logs to help track anomalies on servers, cloud environments, and endpoints. All employees and third parties should have clearly defined mechanisms for reporting suspicious activities. Prioritize these reports and route them to an IRT for additional review.
After detecting a breach, a recovery plan should outline how incident response teams can limit the spread of damage from the incident. That includes isolating systems from the main network, deactivating compromised accounts, and revoking access to affected credentials.
To make the data recovery options viable, you also need policies for backing up data and validating its integrity. Stakeholders, including managers, departments, and legal teams, should receive notifications in a way that doesn’t cause widespread panic.
Public disclosures should be avoided early on to stop attackers from knowing they’ve been discovered. Companies should have patches or configuration changes ready to temporarily close exploited vulnerabilities.
The recovery process involves getting your organization back to normal operations as you work to remove threats and deal with exposed vulnerabilities. Start by investigating what caused the breach and the what its scope is. From there, you should catalog what data was accessed, changed, or stolen.
The IRT should use secure backups to restore data, systems, and networks. Make sure your plan covers validation steps for incident response teams to check off before allowing the company to return to full operations.
This is the time to expand who gets notified about the data breach, including customers, industry regulators, and business partners. Make sure you offer guidance as outlined in regulatory requirements for your industry, including helping customers mitigate risk by offering free credit monitoring.
Organizations should implement permanent vulnerability fixes and enhance security measures like:
During this period, the IRT should conduct a post-mortem analysis with other stakeholders to determine the effectiveness of the response. Look for any gaps that need addressing, as well as any potential changes to technology or additional training needed. Other items you should address at this stage include:
First, companies should set a baseline for the plan using current security policies as a framework. Then, as necessary, you can expand on these to add information about data breaches and other forms of cybersecurity attacks. Don’t hesitate to draw up a new policy if something is missing. Elements often included in cybersecurity policies are:
Next, describe what types of data breaches require a response plan, which will vary by industry. Include any information covered under local, state, or federal regulations. You should account for compliance requirements like timelines for notifying victims about data breaches.
Finally, think about pathways for messaging around incidents and how to escalate to key team members. Other considerations in your plan creation should include:
In addition to understanding how DELL is shaping thin client solutions, you should also explore their cybersecurity resources to help with compliance issues.
An effective data breach response plan should cover industry-specific regulations and any application to the state where your customers reside. For example, healthcare providers must abide by the Health Insurance Portability and Accountability Act (HIPAA) regarding patient data. The California Consumer Privacy Act (CCPA) outlines how businesses should handle the personal information collected from consumers.
Look for tools capable of offering extensive vulnerability monitoring and data protection capabilities needed to protect against data breaches. For example, Dell Technologies provides solutions that help you maintain zero-trust security practices by:
Organizations should build architecture capable of keeping information secure as it gets transferred, stored, or updated. Click here to explore Dell solutions designed to help you combat current and emerging cyber threats.