The Total Economic Impact™ Of Dell’s PC As A Service | Study

Forrester’s analysis of four Dell PC as a Service (PCaaS) customers in 2020 and six customers in 2018,
supplemented by four interviews (2020) with organizations managing the device lifecycle through other means and a survey of 101 IT decision-makers, found that Dell PCaaS enables organizations to save on IT productivity through
avoided device lifecycle tasks while reducing device hardware costs.

In addition, PCaaS customers deliver hiring, budget, and project flexibility to the IT organization while modernizing the employee experience. An analysis of a 4,000-user composite organization modeled after the interviewees and survey respondents shows a 20.32% decrease in device lifecycle services costs and a 5% decrease in hardware costs, totaling $733,000 in savings over three years.

Read here.